Legal Notice

Last updated: 11 September 2026

1. Website Owner and Operator

This website is owned and operated by:

Trading name: Les Frères Lavande
Legal business name: Les Frères Lavande LTD
Legal structure: LTD
Registered or business address: 62A the Broadway, Greenford, London, UB6 9QA, United Kingdom
Company number 14317987
Email: lesfrereslavande@yahoo.com
Website: www.lesfrereslavande.shop
Trading location: Earlham Street, Covent Garden, London WC2H 9HA, United Kingdom

2. Website Hosting

This online store is powered and hosted through Shopify.

Hosting provider: Shopify Inc.
Address: 151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada
Website: www.shopify.com

Shopify provides the e-commerce platform that allows us to present and sell our products online.

3. Purpose of the Website

The purpose of this website is to provide information about Les Frères Lavande and to offer lavender-inspired oils, aromatic blends, fragrances and related products for sale.

Product availability, prices, delivery options and promotional offers may change. The information applicable to an order is the information displayed and confirmed at the time of purchase.

4. Product Information

We take reasonable care to ensure that product descriptions, photographs, prices and other information are accurate.

Colours and packaging may appear slightly different depending on the device used to view the website. Natural products may also have minor variations between batches.

Any material error brought to our attention will be corrected as soon as reasonably possible.

5. Health and Well-Being Information

Information about aromas, ingredients and well-being routines is provided for general informational purposes only.

Our products are not medicines, and the content of this website does not constitute medical advice or replace advice from a qualified healthcare professional.

Always follow the instructions and warnings supplied with the individual product.

6. Intellectual Property

Unless otherwise stated, the content of this website—including the Les Frères Lavande name, logo, photographs, product descriptions, graphics, text and visual identity—is owned by Les Frères Lavande or used with permission.

You may view the website and print limited content for personal, non-commercial use.

You must not reproduce, modify, distribute, sell, publish or commercially exploit our content without prior written permission.

7. External Links

This website may contain links to third-party websites or services.

These links are provided for convenience and information. We do not control third-party websites and are not responsible for their independent content, availability, security or privacy practices.

Visiting a third-party website is subject to that provider’s own terms and policies.

8. Website Availability

We aim to keep the website available, accurate and secure. However, access may occasionally be interrupted for maintenance, technical problems, security updates or circumstances outside our reasonable control.

We do not guarantee that the website will always be available without interruption or that every technical error will be corrected immediately.

This does not affect our responsibilities concerning orders already accepted or your statutory consumer rights.

9. Personal Information and Cookies

Information about how we collect, use and protect personal data is provided in our Privacy Policy.

Information about cookies and similar technologies is provided in our Cookie Policy or cookie-consent settings.

By using this website, you should review these policies and manage your cookie preferences where available.

10. Online Purchases

Purchases made through this website are governed by our:

• Terms of Service

• Shipping Policy

• Returns and Refunds Policy

• Privacy Policy

Please read these documents before placing an order.

Nothing in this Legal Notice limits your statutory rights under UK consumer law.

11. Governing Law

This Legal Notice is governed by the laws of England and Wales.

Customers living elsewhere retain any mandatory consumer protections and rights available under the laws applicable to them.

12. Contact

For questions about this website, our products, an order or your legal rights, contact:

Legal Business name: Les Frères Lavande LTD

company number: 14317987

Registered office: 62A The Broadway, Greenford, London, UB6 9QA, United Kingdom

Market stand: Earlham Street, Covent Garden, London, WC2H 9HA, United Kingdom

 

We aim to respond within two business days, Monday to Friday, excluding UK bank holidays.