Contact information
Contact Information
We are always happy to help with questions about our products, online orders or our Covent Garden stand.
Customer Service
Business name: Les Frères Lavande
Legal business name: Les Frères Lavande LTD
Registered office: 62A The Broadway, Greenford, London, UB6 9QA, United Kingdom
Email: lesfrereslavande@yahoo.com
Website: www.lesfrereslavande.shop. Market stand: Earlham St, Covent Garden, London WC2H 9HA, United Kingdom.
Company number, if applicable: 14317987
Visit Us in London
You can find Les Frères Lavande near Covent Garden:
Earlham Street
Covent Garden
London, United Kingdom
Our trading days and hours may vary. Please contact us or check our social media before travelling to visit the stand.
Please note that our Covent Garden stand may not be the address for postal returns. Contact us before returning a product.
Order Support
For help with an existing order, email us at lesfrereslavande@yahoo.com.
Please include:
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your full name
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your order number
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A brief description of your request
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Photographs if your product or parcel arrived damaged
Returns
Do not send a return without contacting us first.
For return authorisation and the correct return address, email:
Please also read our Returns and Refunds Policy before returning a product.
Response Time
We aim to respond to customer enquiries within two business days, Monday to Friday, excluding UK bank holidays.